Abstract:
The consequences of growing Internet popularity can be found in almost all aspects of
economy. Tourist industry represents one of the key components of Croatian economy and
international exchange. This paper presents results of study performed to evaluate the Web
sites of Croatian high class hotels and their content. The study results show that management
of Croatian top hotels is still using Web and Internet technology for presentation purposes
solely and there is no conscious that its content needs to be managed well. It is obvious that
Internet is still not adequately understand, accepted and integrated within hotel management
in Croatia. The absence of the very basic information about the hotel and their offer, e-mail
form request for reservation information illustrate this hotel management attitude.
Key wo rds: tourism, hotel web sites quality, survey, Croatia