The decision to drop some high-volume products and emphasize low-volume products could clearly be
erroneous. As LLHC has demonstrated, its apparent profitability is attributable to distorted cost
assignments. A significant change in the image of LLHC was achieved by simply improving the accuracy
of shipping and handling costs. Further improvements in accuracy in the overhead assignments may
cause the view of LLHC to deteriorate even more. Conversely, the profitability of high-volume products
may improve significantly with increased costing accuracy. This example underscores the importance of
having accurate and reliable accounting information. The accounting system must bear the responsibility
of providing reliable information.