The firms attach importance customer or supply relations for the satisfaction these and the success of the business.
But it is not only enough for the business to satisfy the external stakeholders (Wang, 2002). Employee-employer and
employee-organization relationships are part of a business’s internal relationship management. Much research
regarding this internal relationship management has focused on organizational behavior/theory and human resource
management (Liao et al., 2004). In human resource management, social exchange theory suggests that human
resource activities affect the development of employee trust. Good design of human resource activities to build trust
can improve organizational effectiveness (Whitener, 1997).
Knowledge sharing is an important activity that enhanced an individual capability to retrieve new data and
resources for the purpose of learning, problem solving, and self-improvement (Din and Haron, 2012). The success of
knowledge sharing in business is not only technological but also related to behavioral factors. Businesses need to
The results of the research were: