LA001 Laundry service should be available daily.
LA002 Same-day service is required and overnight pressing service is preferred.
LA003 Laundry collected in the morning should be returned before 6 PM.
LA004 Express service for pressing and Laundry should be available.
LA005 Laundry should be picked up within 10 minutes of call.
LA006 Stained or slightly damaged items should be laundered. A notice should be left indicating that hotel has tried
to remove the stain or that laundry was damaged previously specification
LA007 Hanging clothes should be covered. Folded items should be packed or in a box / basket specification
LA008 All identification tags should be removed again before delivery
LA009 Dry cleaning services should be offered
LA010 Missing Buttons should be replaced at no charge if possible
SUBJECT: Laundry service
STANDARDS REFERENCE GUIDE - HOUSEKEEPING
53