Certainly, some of the work reviewed in this article
has embraced this perspective. Luk et al. (2008)
and Parikh et al. (2003) offer notable examples.
However, we argue that further innovation in evaluation
is appropriate. Quantitative “time and errors”
evaluations are especially dubious when the ultimate
goal of development is so far removed from the
goal of greater workplace efªciency out of which
those approaches were born