1. Situation: A secretary is talking to a caller.
Caller: This is Jim Smith. Can I speak to Mr. Johnson, please?
Secretary: __A__
Caller: __B__
Secretary: I’ll tell him as soon as I see him.
A. 1. Pardon me. I don’t know him.
2. Can you talk to him now?
3. I’m afraid he’s just gone out.
4. Sorry. He doesn’t want to speak to you.
B. 1. Could I hold on?
2. Can you call me later?
3. Can you ask him to return my call?
4. Could I return his call later?