Pls check below E-mail from Mam, pls pay attention to the time was 12:34 before we inquired you that cargo rise to 23.576cbm at 14:06
At that time you have 33.07cbm include my nomination cargo 5.894cbm I think.
When I ensure my nomination cargo be risen to 23.576cbm at 15:45 I confirmed my client to waive the surcharge USD50 due to I believe you have enough cargo to open 40' (33.07-5.894+23.576=50.752cbm)
In this situation, I think you have got information from RHENUS LOGISTICS that cargo be risen to 23.576cbm but not inform us at first time.
This is your problem and this problem let me misunderstand to believe you have enough cargo to open 40' .
I need you to agree to waive surcharge usd50 if my client booking over length to us.