Hi REC.RUEDHUM,
Thank you for your ticket,
Sorry to hear that you have been experiencing issues with your account.
We have initiated an account refresh, please allow for 24-48 hours for your Playfire Rewards page to update.
If your issue still remains please let us know and the credit amount you are missing,
Please note that you will need to log into your GMG account regularly to allow for your GMG credit to transfer.
Thank you for your patience and really sorry for any inconvenience.
Kindest regards,
Jordan.
Green Man Gaming & Playfire
Customer Service
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