I will begin by saying that the rooms in Thana are fine, and the small pool is also fine, but the treatment we received here from the staff was utterly appalling. We have been travelling for a while and are no means fussy, or rude, but neither are we naive to thai scams. 'Annabel' is the thai woman who organises package trips at the hotel,and who will be sickly sweet to you until you say no, (just typical things like; you're so pretty, have you found sugadaddy? We go out party, let me take picture of you all-the list is typically endless.) we told her we wanted to look at the packages as we were considering an elephant trek, She showed us and we deliberated. Was a nice sunny day in rainy season so we wanted to tan by the pool. Next thing we know she is shouting & swearing at our friend about us saying she has never met such lazy people because we were relaxing, we're keeping her from going home, she could be asleep instead of trying to make us buy something, and that the manager was going to kick us out because they do not want boring people staying at their hotel, only fun customers apparently who buy all their packages. We were so shocked, we had only been sitting for a little while and were tired so didn't think relaxing for the first day in months was not our choice!! Never been so shocked. She was so rude and wanted to make us feel unsafe and scared to pressure us into buying. It made our stay very awkward and uncomfortable, not to mention the fact that that night a worker, out of nowhere, came over to our group and started yelling at us to get out of the 'chill' area as it was closed, even though it was early with people all around and we were being very quiet. Never been so shocked by such public rudeness! He then picked up our drinks and threw them across the floor, scared us a lot. The next day a random man came up to us and claimed we had had a variety of drinks throughout the day that we hadn't had when we had actually been out all day and tried to make us pay. Felt harassed, scared and unsafe. Such a shame from such manipulative people when really the actual hotel would have been nice otherwise. Bought a package from somewhere else and moved hotel so their loss!