Enter a trouble ticket with the following fields:
1. FIRST NAME: Test
2. LAST NAME: Ticket
3. USER NAME: tticket
4. PHONE NUMBER: 512-555-1212
5. PC: Laptop
6. NUMBER OF DAYS: 1
7. SOFTWARE APPLICATION: MS Mail
8. GENERAL PROBLEM: Can’t access mail. Forgot my password.
Press the SUBMIT key.