This paper proposes a model that will assist companies, particularly the small and medium-sized enterprises, assess their performance by
prioritizing supply chain processes and selecting an adequate strategy under various market scenarios. The outlined model utilizes and
integrates the SCOR framework standard processes and AHP approach to construct, link, and assess a four level hierarchal structure. The
model also helps SMEs put more emphasis on supply chain operations and management. The use and benefits of the proposed model are
illustrated on a case of a family owned, medium-sized manufacturing company.
© 2014 The Authors. Published by Elsevier B.V.
Selection and peer-review under responsibility of the International Scientific Committee of “The 47th CIRP Conference on Manufacturing
Systems” in the person of the Conference Chair Professor Hoda ElMaraghy.
Keywords: AHP; performance improvement; SCOR-model; SMEs; supply chain management.