Benchmarking is a multiple step process that allows an organization to compare the aspects of performance, identify the differences, seek out alternative approaches, assess opportunities for improvement, implement the change, and monitor outcomes. It should all begin with an internal evaluation, comparing performance matrices of your own organization over time. Many sources are
available for analyzing facility benchmarks. Of the facility management data published by trade and professional associations for comparing efficiency in the use of facilities, nearly all rely on comparing factors on a per-square-meter of occupied space or gross area basis. Australian examples of this benchmark data include the Facilities Management Association’s Benchmarking Studies, (FMA 1999 and 2002), and the Property Council Operating Cost Benchmark Series. In the UK examples include the Office Density Study (RICS 2001) which measures the amount of space used by various business activities