Thank you so much for your effort.
Having gone through the agenda with the translator tool, this is not what the customer expects. They expect something like below:
Day 1 – Overview of incadea.myengine New Vehicle area
Roles Center Overview
Master Data
o Contact Card (Private/Fleet)
o Customer Card (Private Fleet)
o Vehicle Card
Lead Management
o Wholesale Leads (Master Data, Search, filtering)
o Contact Creation (Master Data, Private / Fleet)
o Lead Assignment
o Transfer to DMS (Opportunity Creation)
o Lead Follow Up
Exercise
Day 2 – UAT scenarios for New Vehicle area
"Walk In Unknown Private Prospect (Prospect does not exist in SAP CRM, Vehicle in Stock, Down Payment without VAT, Delivery after Invoicing)"
"Walk In Unknown Private Prospect (Prospect exists in SAP CRM, Purchase with Trade-in, New Vehicle in Pipeline)"
Expanding our Family of Customers
"Vehicle Sales Credit Memo (Sales Price Correction or discount not applied to the initial Vehicle Sales Invoice)"
"Vehicle Sales Credit Memo (Cancellation of the Initial Vehicle Sale)" Sales Targets
Exercise
Can you please revise the agenda accordingly? Moreover, do you feel confident performing the key users training on Monday?
By the way, why there is Day 3 or Day 4 in your agenda? It has to be Day 1 or Day 2?
Please advise tonight.