Does the employee have a negative perception of what is happening in the workplace?
Different employees can experience the same situation but have completely different views and reactions of that situation, because each person has a unique perceptual, cognitive, and emotional makeup. For example, some employees would view public recognition as desirable whereas others would perceive it as inappropriate.
Managers view situations from their own unique perspectives and sometimes don't know what employees really care about. For example, a manager might publicly praise an employee when the employee would actually prefer a promotion or more rewarding work.