However, if the next time there is a customer complaints problem , some of the laboratory analysis problem and other quality problem quality and let me reply first, now you can only to be responsible for the customer questionnaire responses. Sometimes reply sales problems, we have to reply to the initiative, do not create other problems caused there can not to reply it,Thanks!
About the CAA Transparency need to re-test results tell them, maybe can changed data for transpareny. analysis data answer is a very sensitive issue, we might cause them to false results.