policies (DIMIA 2002). However, in rest of the world this issue is yet to gain momentum. Therefore, it is advocated that if work – life balance is not maintained, individual issues would arise and would ultimately affect organizational productivity (Cox 1993). Organizations must therefore provide support services to help mitigate certain issues that are associated with work – life balance. When providing such support services, managers and supervisors are critical players and can help to build a culture that values diversity across the organization.