The BBC World Service’s ‘mobile first’ strategy is prompting journalists to find new innovative ways to produce and tell stories. Editorial, technical and connectivity issues are all being taken into account in a geo-targeted approach.
As a result, traffic has increased by about 20% in the first pilot projects, with some surprising insights into audience preferences.
Responsive design websites provide the best viewing format for a particular device, while content is being produced to suit consumption habits in different countries.
Ramaa Sharma says audiences in half of the World Service’s 28 countries now come to the websites via their mobile. She explains how language services have adapted and the lessons that have been learned so far.