Submit the claim to your insurer and to the contractual party(s) deemed most likely to have caused the loss or damage for example, ocean carrier, rail carrier, or dray/trucking company.
To file your claim with APL, submit the documents to your local APL customer service office. If you are located in North America, you may fax your documents to (303) 754 1522 or mail them to:
American President Lines
Attention: Cargo Claims
116 Inverness Drive East, Suite 400
Englewood, CO 80112