Online services
Ireland has 436 services online and a lot of department work is being done, such as in the agriculture sector, where farmers can make claims and do their returns online without having to get bogged down in paperwork.
Services such as passport issuance, paying property tax, driving licence renewal and taxing cars, all can be done efficiently online now.
“Property tax online is working, with 73 per cent paying online. We need to make it easier for people to do their business with the state without having to replicate information all the time, to deal with public service through one access channel,” he said