Traditionally, nurses have had a key role in the management of care coordination systems in healthcare agencies. Handovers have been a major focus for nurses—handovers from shift to shift, healthcare setting to healthcare setting, and healthcare setting to home. In addition to initiating handovers within and from the hospital, nurses also are on the receiving end of patients transferred to rehabilitation centres, long-term care facilities, and home health providers. Additionally, discharge planning and home-going instructions for patients have a long history of being in the domain of nursing. More recently, nurses have assumed care coordination functions across settings, including roles as care coordinators for disease management, case managers and transitional care advanced practice nurses. Most important, nurses have a longestablished history of including patient preferences and values in plans of care, a factor considered essential in successful handovers.