you work at central Business consultants, 16 Hyde Towers, Hong Kong, The people who rent the offices next to you play very loud music all day, every day, even though the contract says that 'music is not allowed'. It is impossible for you to work.
Write a full letter to them, making a strong complaint. First, make a plan for your letter. Then compare it with the plan on page 122 before you write your letter.
What have you learned
Look back at the letter you wrote to Tiger Transport Ltd at the beginning of this section. Compare it with your letter about the problem with music in 4.11.
Con you see an improvement? Think about:
letter layout
the date
mild and strong complaints
warning