1. Design of goods and services: Defines much of what is required of operations in each of the other OM decision. For instance, product design usually determines the lower limits of cost and the upper limits of quality, as well as major implications for sustainability and the human resources required
2. Managing quality: Determines the customer's quality expectations and establisher policies and procedures to identify and achieve that quality]
3. Process and capacity design: Determines how a good or service is produced(i.e., the process for production) and commits management to specific technology, quality, human resources, and capital invertments that determine much of the firm's basic cost structure
4. Location strategy: Requires judgments regarding nearness to customers, suppliers, and talent, while considering costs, infranstructure, logistics, and goverment.
5. Layout strategy: Requires intergrating capacity needs, personnel levels, technology, and inventory requirement to determine the efficient flow of materials, people, and information.
6. Human resoureces and job design: Determines how to recruit, motivate, and retain personnel with the required talent and skills. People are an integral and expensive part of the total system design.
7. Supply-chaon management: Decides how to integrate the supply chain into the firm's strategy, includeing decisions that determine what is to be purchased, from whom, and under what conditions.
8. Inventory management: Considers inventory ordering and holding decisions and how to optimize them as customer satisfaction, supplier capability, and production scgedules are considered.
9. Scheduling: Determines and implements intermediate- and short-term schedules that effectovely and efficiently utilize both personnel and facilities while meeting customer demands.
10. Maintenance: Requires decisions that consider facility capacity, production demands, and personnel necessary to maintain a reliable and stable process.
1. Design of goods and services: Defines much of what is required of operations in each of the other OM decision. For instance, product design usually determines the lower limits of cost and the upper limits of quality, as well as major implications for sustainability and the human resources required2. Managing quality: Determines the customer's quality expectations and establisher policies and procedures to identify and achieve that quality]3. Process and capacity design: Determines how a good or service is produced(i.e., the process for production) and commits management to specific technology, quality, human resources, and capital invertments that determine much of the firm's basic cost structure4. Location strategy: Requires judgments regarding nearness to customers, suppliers, and talent, while considering costs, infranstructure, logistics, and goverment.5. Layout strategy: Requires intergrating capacity needs, personnel levels, technology, and inventory requirement to determine the efficient flow of materials, people, and information.6. Human resoureces and job design: Determines how to recruit, motivate, and retain personnel with the required talent and skills. People are an integral and expensive part of the total system design.7. Supply-chaon management: Decides how to integrate the supply chain into the firm's strategy, includeing decisions that determine what is to be purchased, from whom, and under what conditions.8. สินค้าคงคลังการจัดการ: พิจารณาสินค้าคงคลังที่สั่งซื้อ และการตัดสินใจและวิธีการปรับให้เป็นลูกค้าพึงพอใจ ความสามารถในการซัพพลายเออร์ และ scgedules ผลิตกำลัง9. การจัดกำหนดการ: กำหนด และใช้ term กลาง และสไตล์ตาราง effectovely ที่ใช้บุคลากรและสิ่งอำนวยความสะดวกขณะประชุมความต้องการของลูกค้าได้อย่างมีประสิทธิภาพ10. บำรุงรักษา: ต้องตัดสินใจที่พิจารณากำลังการผลิตสิ่งอำนวยความสะดวก ความต้องการผลิต และบุคลากรจำเป็นต้องรักษากระบวนการเชื่อถือได้ และมีเสถียรภาพ
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