III. METHODS................. 65
Participants ........................... 65
Study S i t e ......................... 66
The OPAC System..................... 67
The Work Environment............... 68
Questionnaires ......................... 68
T L SDQ............................... 68
P r e - T L S Q ........................... 69
Post-TLSQ........................... 69
Reliability Analyses .................... 70
User Satisfaction................... 70
Torrance Library Study Search Tasks . . . 71
Transaction Logs . 72
Interviews............................... 73
Content Analyses ....................... 73
Procedures......................... 74
Content Analysis Schemes .......... 75