1. Practice active listening when students talk. 2. Use questions that encourage students to express their ideas on certain issues. 3. Read and apply ideas from Questioning and Listening by Robert Sund and Arthur Carin. 4. Attend a workshop or course on human rela- tions. 5. Read and apply ideas from Teacher Effectiveness Training by Thomas Gordon. 6. Read and apply ideas from Human Relations and Your Career: A Guide to Interpersonal Skills by David Johnson.