Another key point during implementation is to remain positive and enthusiastic about the change. It is always likely that you will run into unforeseen problems during implementation. Take the time to address those items, revise plans, and alter methods as needed. Success is often a matter of sticking to the Kaizen process and repeating it as needed. If at first you don't succeed, try and try again.
STEP 6: VERIFY THE RESULTS
The final important step of Kaizen it to check and verify your results. Unless you produce results that generate measured improvement, you have not done true Kaizen. In other words, activity alone does not ensure achievement. There are several key points in this step to keep in mind. One key point is the importance of using standards as a method for measurement. Another is honestly assessing if you have met your goal. If you did meet the goal, then measure by "how much?" Was it as in the amount as expected? If not, then by how much did you miss and why not? These are critical actions to complete during the final step of Kaizen.
The other unstated part of this final phase is deciding what to do next. If you are satisfied with your results, can you replicate this elsewhere? What needs to be done in order to sustain the gains you have made? These questions and others should be considered during the completion of your Kaizen implementation. One useful way to help facilitate this discussion is by holding a brief Kaizen presentation report at the conclusion of the activity. Have the team explain their task and identify the improvement opportunity they were seeking. In addition, have the team explain the analysis methods they used and what improvement ideas they identified. Also, have them explain the implementation sequence and the results obtained from the project. As part of the closing discussion, review what was learned, how this can be shared and sustained, and what else might be done.
SUMMARY
This chapter attempted to explain some of the history, concepts, and basic steps associated with Toyota's Kaizen method.