• Respondents indicated the importance of information for
research and coursework.
• The most suitable source of information was identified as
being the Internet, with the LIC in second position.
• Majority of the respondents preferred information in
electronic format.
• Fifty one per cent of the sample accesses the Internet several
times a week.
• The University of Johannesburg’s ICT infrastructure was
identified as the most popular means of accessing the
Internet.
• Forty per cent of the respondents indicated that information
is needed for course work and research.
• Respondents identified the need for the following in terms
of information: (1) easy access, (2) relevancy, (3) being up-todate,
(4) being complete and well directed and (5) accuracy
and certainty.
• The respondents indicated that Google was the preferred
search engine to retrieve information from the Internet.
• Although the majority of the respondents indicated that
Internet skills were self-taught, a vast number indicated
that the skills sets were inadequate to fulfil their need for
information, and in conclusion the respondents felt only
partially competent as Internet users.