Hi apishop2013,
The seller has responded to you and offered another solution to solve this issue.
Seller's message:
"Dear friend, We are so sorry for the inconvenience,we have posted out the item on Jan 15 as we send the item by normal post,so we don't have the tracking number,sincerely hope you can understand,the order number is A000071501142802,you could check the sending information on http://www.flytexpress.com/EnIndex.aspx.Usually it takes 12-24 working days to arrive,could you please kindly go to your local post office to have a check first? If any problem , please feel free to contact us,we will try our best to solve it for you. Have a nice day. Regards."
If you're satisfied with this solution, you can let the seller know by sending a message in the Resolution Center. If you don't want to accept this offer, we encourage you to send the seller a message with solution that you'd be happy with.
You can also view the details of this request in the Resolution Center.