Hon and J. Grunig (1999) and Huang (2001) noted that the quality of organization–public relationships is indicated by public trust, control mutuality, commitment, and satisfaction. From an internal perspective, the current study focuses on the quality of employee-organization relationships. Quality relationships that organizations have with their employees not only contribute to organizational performance and achievement of organizational goals, but also help build and protect organizational reputation and image in a turbulent environment (Kim & Rhee, 2011; Men, 2011). As pointed out by Kim and Rhee (2011), if employees have experienced good long-term relationships with their organization, “they are likely to consider organizational problems as their own, and are thus likely to forward and share supportive information for their organization during the organizational turbulence.” As in Hon