Thank you for contacting BASC. We have forwarded your request to the relevant service desk.
We would like to highlight that, the use of BASC ServiceMgt mailbox is to gather feedback on services provided by BASC. We encourage you to use the respective service desk mailboxes to send your request directly.
As a reference, here is a list of the respective e-mail addresses for each service desk.
Please let us know if you need any further assistance.