Consistent with this perspective, King and Stivers (1998) assert that administrators should see citizens as citizens (rather than merely as voters, clients, or customers); they should share authority and reduce control, and they should trust in the efficacy of collaboration. Moreover, in contrast to managerialist calls for greater efficiency, King and Stivers suggest that public managers seek greater responsiveness and a corresponding increase in citizen trust. This perspective directly undergirds the New Public Service.