Thanks for choosing Apple. Dear Jatupol, Welcome to iTunes Store Customer Support. My name is Ripan. I understand that you would like a refund for an in-app purchase. I realize how important it is for you to get this concern addressed and I will definitely look into the possible options for you. Jatupol, after reviewing your account, it appears your most recent order wasn’t processed due to issues with your payment method. As soon as we’re able to process your order, I can look into the possibility of a r refund. If your payment method was declined or there's a billing problem with a previous purchase, you might need to update your billing information. See this page for more information: https://support.apple.com/kb/HT203005 If you’re not sure what your recent order was for, you can view it by following the steps in this article: https://support.apple.com/kb/HT204088 If you don’t have access to a computer, you can review your purchases from the last 90 days by visiting reportaproblem.apple.com If you still have questions about this order, contact our phone team. To find the right contact information for your location, see this page: https://support.apple.com/kb/HT201232 Let the Advisor know that you contacted iTunes Store Support by email, and give them your case number: 894093390 Unless we hear differently from you, we’ll continue trying to process your current payment method for seven days. I hope that the information provided is helpful to you. If you have any further queries please contact us. Have a nice day, Jatupol! Sincerely, Ripan iTunes Store Customer Support http://www.apple.com/support/itunes/ww/ Please note: I work Friday - Tuesday, 05:00 AM to 02:00 PM CST On Aug 23, 2015, at 11:48 jatupol nual a nong wrote: >Customer First Name: jatupol >Customer Last Name: nual a nong >Email: aotsasin@hotmail.com >Lang_Country: th_th >Apple ID: aotsasin@hotmail.com >User Storefront: Thailand >MHNMZ5D00W >---------------------------- >Concern Type: Refund Request >Web Order #: MHNMZ5D00W >Content Title: i_ruby_0006_th >Provider Name: LINE Corporation >Track IDs: [] >Purchase Date : 2015-08-10 19:35:59 Etc/GMT >Purchase Device : iPhone >Comments : Hello my name is Jatupol before I report problem about the purchase in-app for one list.but i want report for purchase in-app for all line ranger app and line let get lich app. TM and copyright © 2015 All Rights Reserved http://www.apple.com/legal/ Privacy Policy http://www.apple.com/privacy/ Support http://www.apple.com/support/ Give us feedback http://www.apple.com/support/feedback/