This is the first time that I got refuse from insurance company regarding to accident occurred during unload the foil. Normally, this accident happen some time in Charoenchai company especially silicon steel that we use a lot around 6000 tons per year so you can imagine that we have to load and unload big coil of steel all the time.
Once the accident happen during unload and we claim to insurance company, they accept my claim and pay us back of goods amount and also plus 10% and state in the insurance policy so I think that next order that have place with you please do not use the same insurance company again otherwise i have to stop working with you.
So sorry to say that but lost happen with me and nobody accept it.