Dear Customer,
Please accept our most sincere apologies for not having reached your expectation.
Please make sure the return item is in brand-new condition, unused and with original tags and packaging.
Please understand that you are responsible for the shipping fees incurred. We will refund 14.5 us dollars(85% of the price) after we receive the package back.
Please write the order number and RMA code in the return form which can be downloaded in following link.
NOTE,please paste this form on the serface of the box so that we can process your order faster.
Order Number is 14012223009527552
RMA Code is 1644974
Once we receive the return package, we will have a quality test on it, which may take extra 3-5 days. Then we will email you and arrange refund based on our original agreement.
We’ve included all the return instruction and related information in the return form as well. If there is still anything unclear to you, please feel free to contact us.
Sincerely
Della
LightInTheBox Customer Service