The broken bolt was received last week,
sorry for the late confirmation.
Our technical department has checked the bolt,
obviouly it is disqualified.
We have asked the bolts supplier to offer us explanation on that.
As for now, our suggestions is as follows:
1. Stop using the rest of 114.3 couplings, we will send you new bolts to replace the old bolts.
2. Please inform us of your loss caused by this, we will be responsible.
3. For these already used in projects, if no problem happen, the bolts will be ok,
no need to worry abou that, since during use, those bolts already proved ok.
As when we are checking, the disqualified ratio is about 1/3000.
A formal report will be offer to you after the explanation from the bolts supplier is received.
For any other information, please feel free to contact us at any time.