Executive
Summary
Introduction
Make It Work proposes to provide high quality full-service IT implement to Client TWZ on by project and recurring basis. Proposed services will be describe in Scope of Work.
Resources for TWZ IT Services team
The project team will be
1.Senior System Analysis would be off-shore support for the team as second line support
2. IT Support Staff will have 2 IT support staffs (1 on site, 1 off site) during business day and stand by for weekend.