Technology
also
plays
an
important
role
in
providing
native
language
communications.
While
in--]personal
and
phone
interactions
remain
the
predominant
channels,
remote
video
interpretation
is
a
rapidly
increasing
technology,
as
over
85%
of
interpreters
and
hospitals
stated
that
face--]to--]face
interaction
trumps
phone
interpretation
in
terms
of
producing
the
best
customer
satisfaction.