Trust in healthcare relationships has been compromised by
various breaches of trust in the healthcare system and subsequently
positive healthcare outcomes may be threatened.
• The patient–provider relationship is the fundamental starting
point for patient-centred care delivery; essential to the
patient–provider relationship is trust, thus developing trust
is a crucial skill for primary care providers.
• Identifying factors that promote trust in the patient–provider
relationship could lead to the development of novel
interventions to enhance trust.