We have noted that your QC team has rejected the Pink color shade as it is ligther then the approved sample.
As previously informed that leather is a natural product & every time we make a new lot there will be always color difference, so in leather the family color is accepted worldwide.
We previously sent you many different color tones & requested you to please send us minimum 5 shades for each color so we match the color similar to the shades approved by you, but still we have not received the same.
Please note it is not possible for us or any tanner to match the exact color, it will be slightly darker or lighter whenever a new lot is made.
We request you to please keep some leather technical men or if you like Mr. Sushil Daima can come to your office to explain more about leather.
Mr. Sushil Daima can bring different shades of leather to explain you or if you like we can send different shades so you can choose 5 shades for each color & send us back to match.
We are already paying too much attention for your quality norms but due to natural product some things are not in our hand.
Awaiting for your early + favorable reply, Dear Noppadon,