As outlined in the Acceptable Use Policy (AUP), non-profits require pre-approval to use PayPal. Since we did not obtain this information at the time your account was opened, we are requesting this information be provided to us at this time. To read the complete policy governing this category, please visit https://www.paypal.com/aup or copy and paste entire link into address bar.
It is possible that you chose the wrong business category. If you believe that you misclassified your business as a Non-Profit Organization (NPO), to help us determine your correct category, we have requested additional information from you. Please provide:
1. List the products and/or services you offer.
2. List the activities that you will engage in during the normal course of your operation.
3. Explain how PayPal will be used as your payment provider.
4. Your website URL.
Please provide the requested information via email to apacdd@paypal.com.
Once we have received and reviewed the aforementioned material, we reserve the right to ask additional questions on your policies and procedures. Failure to provide the information may result in the limitation of your account.
Your assistance and expediency in this matter is appreciated.
Sincerely,
Nep
PayPal Compliance Department
PayPal
Responses to this email address are not monitored. Please send any additional questions that you may have to apacdd@paypal.com.
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