Recently, I was introduced to the field of marketing inquiry called neuromarketing – which may have profound implications for the future of services marketing. It isn’t a new field of inquiry per se; equipment capable of performing neurological studies has been around for several decades. Functional magnetic resonance imaging (fMRI), electroencephalography (EEC), psychophysical, and magnetoencephalography (MEG) devices were and still are used primarily as medical diagnostic devices. These instruments provide colorful film images of real-time brain activity based on changes in ion polarity, temperature, or electronic impulses. However, the ability to use these same machines to capture images of the brain performing consumption-related functions has drawn enthusiastic proponents and pessimistic detractors alike. Proponents envision gathering hard evidence of neuronal activity, location, and timing; evidence that could help market researchers actually peer inside of the “black box”