From Silos to Teams
Background: The Country Manager (CM) of FedEx Office (UK and Netherlands) was frustrated that his leadership team were not working together to achieve the potential he knew they had. He knew he had talented individuals, working extremely hard within their own area, but this was not coming through in the out put of the team.
The Challenge: To work with the Country Manager to help build and effective, cohesive team where they can accomplish the results they set to achieve.
The Consultancy Process: The The CM was very aware that he had a big part to play as leader of the team and was eager to take ownership of any activity I was involved in. Initially I had conversations with all members of the team to gain an insight into the operation; to get to hear the views and opinions of the team around the challenges, opportunities and current way of