Policy recommendations
1 Ensure a broad engagement of patients and the general public
in health system decision-making and pave the way for broader
public engagement across government activities.
2 Improve the responsiveness of the health system by regular
reporting to the public results on broad responsiveness measures
related to dignity, autonomy, confidentiality, satisfaction with
health care services, and confidence in the health system.
3 Further define and promote the role of professional councils and
education institutions in improving health system responsiveness.
4 Enforce the compliance of public and private providers with
minimum standards and ensure reporting on a core set of performance
indicators, and establish a platform for health professionals to
share best practices and develop mechanisms to promote continuous
quality improvement of health services.
5 Continue the development and implementation of policies for
purchasing quality and effective health care for public and private
providers, in order to stimulate improvements in the processes of
care.
6 Further coordinate and integrate the health services in order to
improve their effectiveness, e.g. by expanding the long-term care
sector and by clarifying the policy framework for hospital reform.