o Discuss the process of starting insulin with the patient; encourage the patient to have a family member present if they so desire o Allow the patient to ask questions and discuss, reassure about any fears they may have regarding insulin injections o Advise the patient that you will explain each step of the procedure, take into account the patients ability o Have the patient perform a blood glucose reading with their glucometer in the office and record on the glucose log sheet o Demonstrate to the patient the use of device that has been prescribed for the delivery of insulin