Thanks for contacting us. I understand that you have not received the content “4000 Diamonds”, but you have been charged for it. I know you are looking forward to get this concern addressed. Don’t worry, I will be happy to look into this for you.
As you have not received the content, I have issued you a full refund. Within 10 business days, 1750.00 THB should be posted to the payment method used to make the purchase.
If you have future issues with this app, please contact the developer, as they are the best source to handle these kind of issues. Here's a link to their website:
http://www.enjoygame.com/
I recommend that you avoid making any more in-app purchases from it until the developer confirms the issue is resolved.
If you want to uninstall the app, follow these steps (keep in mind that not all in-app content can be downloaded again for free, and that by uninstalling this app, you may also lose access to some of the in-app content you previously purchased):
On your iPhone, iPad or iPod touch:
1. Tap and hold the icon until it begins to jiggle.
2. Tap the X next to the icon.
3. Choose Delete.
Note: Although we mentioned third-party products in this email, Apple doesn’t recommend or endorse these products.
I trust the refund will help you purchase the content again. If you have any further issues, please reply to me and I will be happy to assist you.
Sincerely,