29 Jul 2013
Mr J Wong
Purchasing Officer
Dear Mr Wong
Order No. 2639/L
Please accept our apologies
for the error made by our
company in filling your
order no. 2639/L
dated Thursday, 25 July
2013.
ย่อหน้าที่ 2: รายงานข้อผิดพลาด
You ordered 12,000 size
Ultra super-long-life
premium batteries, but our
dispatch office sent 1,200.
This was due to a typing
error.
ย่อหน้าที่ 3: การแก้ปัญหา
The balance of 10,800
batteries was dispatched by
express courier to your store
this morning and will arrive
by Monday, 5 August 2013.
ย่อหน้าที่ 4: การแก้ปัญหา / ของแถม
Since we value your
business, we would like to
offer you a 10% discount off
your next order with us.