2) Prove it with action: If a mistake has been made, it is important to be mindful of maintaining an honest and open dialogue with your key stakeholders and generating long-term goodwill. This will require a sense of urgency for change; a long-term action plan that assures your audience that you take these issues very seriously. In order to rebuild or maintain credibility, it is important to be thoughtful in your promises and follow up with a status of where you are with your deliverables. If zero action is taken, you run the risk of further harming your reputation.