scheduling will be reviewed, for two reasons:
firstly, humans are still the key element of
scheduling in practice, and secondly, the success
of failure of techniques in practice depends on
their use by human schedulers.
The paper is structured as follows. In
Section 2, papers on the applicability of
techniques from operations research will be
reviewed. In Section 3, papers on the applicability
of techniques from artificial intelligence
will be reviewed. In Section 4, research on the
human role in scheduling will be discussed. In
Section 5, motivational factors of the use of
techniques by humans will be reviewed. In
Section 6, the effectiveness of various types of
displays will be discussed. Lastly, in Section 7,
a discussion of the literature is given.