Chef Berm has passed his 4th month and had a very productive period. Despite a delay the new Zest menus and Invilla Dining menus has been implemented. Additionally intense menu preparations for Festive Seasons as well as special wedding requests such as healthy and kosher had been fully accommodated to the utmost satisfaction of guest.
Chef Berm needs to be personally involved during key inspections at the resorts, for special meal events and in case of incidents to show ownership, responsibility and sometimes even for PR purposes.
He was recommended to involve the executive office in communicating his training sessions with the team allowing the senior management to become part of it.
A view incidents have been rectified in terms of arrival and departure for his duty as well as during the duty team, where as his report to GM in the absence of the DO has been clarified.
Whilst the breakfast period is still a focus point improvements were measured as part of the SALT results.
It is key for Chef to continue developing his team, his close section managers/Chefs as well as the team by leading as an example, show presence in needy times and communicate thoroughly.
Some points from the 2nd Month review need to be continued and addressed for its implementation.
I am happy with the Chefs concept of food and what he has implemented at this stage and looking forward to bring the culinary team to the next step and also implement the culinary journey/cooking classes with the new Chef Garden.