KFC Supply Chain Management
1. Supply Chain Management
2. STARTERS… • Hierarchy • Layout Design • Demand Forecasting
3. Hierarchy Regional General Manager Assistant Regional Manager Shift Manager Product Champion 2 Stars 1 Star New Member Trainee House Keeping
4. Layout Design KITCHEN •Process Layout •U – shaped •Saves Time •Reduced Motion Waste •Reduced accident risk RESTRAUNT •Standardized design •Good Ambiance •Variety in Seating Arrangement •Effective use of each CC
5. Demand Forecasting • Projection Chart – Projection for each day of the week – E.g. - Average of previous 6 Mondays considered for a Monday – Overall foresting is done for per lakh consumption – It is calculated monthly based on the previous month – Exceptions are handled too
6. MEAL • Suppliers • Vendors • Logistics • Storage • Wastage • Inventory Management
7. Suppliers • Highly perishable items (Daily Supply) – Buns – Vegetables – Milk • Chicken • Pepsi (Every alternate day) • Fries (Once a week) • Paper packaging
8. Vendors • Open Vendor System • Supplier’s Capacity check • Tender based Price Quotation • Quality check by KFC
9. Logistics • Transportation vehicle at a specific temperature • Specifications’ Check on arrival • Item Pruning – Accept/Reject • Rejected item mentioned in Invoice • The team sends a mail within 24 hours • The items are replaced within 48 hours
10. Storage • Stored at specific temperatures • Special maintenance committee takes care • FIFO usage pattern • Items are kept in numbered rows – E.g. - A1, A2 etc. – And are taken off from the shelves in ascending order
11. Wastage • 1.5% to 2% of the total sales • Types – Transportation & Handling – Storing – Preparation – Yield – Serving – Cooked Food Shelf Life
12. Inventory Management • Farm to Fork – Receiving – Storing – Preparation – Production – Serving • Buffer for 9 days • ERP – MICROS 6.7 Version • Back order managed with the neighbor KFC’s help
13. DESSERT • Quality Control • Maintenance
14. Quality Control & Maintenance • Own maintenance committee • 30 + 15 days employee training program • Quality control check • UHC 8 compartment replenishment
15. So good…