As of 19 February 2016
PROGRAMME OUTLINE: Mediation Training Course #4
16-17 June and 20-22 June 2016, 9.00-17.00 hrs.
Day 1: Thursday 16 June 2016
Welcome and registration
Introductions
The course
what will be covered in the next 5 days
assessment
An overview of mediation in context
a brief overview of the dispute resolution landscape – litigation, arbitration, hybrids etc.
importance of early intervention
definitions
key features
The structure of Commercial Mediation
Different Mediation models
Mediation principles and common features
Mediation ground rules - application to informal and formal models of mediation
confidentiality
privilege
authority
The 5 stages of mediation - brief overview
preparation
opening
exploration
negotiation
closing
The Decision to Seek Mediation
Routes to Mediation
The Role of the Mediator
The Role of Party Representatives
Choosing a mediator
As of 19 February 2016
The Mediation Agreement
Preparation Phase: The Pre-Mediation Process
attendees,
paperwork,
preliminary meetings,
fact gathering,
liaison with legal reps
The Mediation Meeting
Basic Skills for Effective Mediation
Demonstration Exercises
Day 2: Friday 17 June 2016
Review of Day 1 learning
Advanced Skills for Effective Mediation
Party preparation
The opening session
importance
control by mediator
how long
general management
room set-up
opening statement by mediator
The Exploration Phase
Verbal communication skills and techniques
Active listening
empathy
questions
re-framing
reality testing
summarising
Role play exercises
As of 19 February 2016
Day 3: Monday 20 June 2016
The Attributes of an Effective Mediator
Utilising Mediation Principles
Negotiation Phase
o Using and Dealing with Negotiation Strategies
o Getting to Yes
o Breaking deadlock
Understanding other Mediation Structures
Using Mediation Skills in other ADR processes
Negotiation exercises
Role play exercises
Day 4: Tuesday 21 June 2016
Settlement or Concluding Phase
The Settlement Agreement
Time Limited Mediations
Ethics in Mediation
Costs Issues
Skills exercises
Role play exercises
Day 5: Wednesday 22 June 2016
Multi Party Mediation
Co-mediators
Dealing with Mediation “Failure”
Awareness of Regulation and Juridification
International and cross-border mediation
The mediation market
Skills exercises
Role play exercises
Mentoring for assessment
Assessment Day
Role play exercises for assessment